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Mobile Banking

How AI-powered Mobile Banking App Enhances Customer Experience

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via customerthink: Machines are getting smarter globally. Thanks to thriving Artificial Intelligence (AI) concept, companies can make their devices more powerful and ‘intelligent’ to serve their customers in a better way. Both B2B and B2C businesses have started adopting this revolutionary technology as per their scale and size. However, the penetration …

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Kony Rolls Out Next-Gen Omnichannel Digital Banking Platform

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via atm marketplace : Kony Inc., an enterprise mobility and digital applications company, has announced its next generation digital banking solutions. According to a press release, the company’s digital banking platform and suite of applications aim to help FIs cost-effectively deliver customer-first experiences across any channel. “Banks and credit unions are …

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Maybank introduces biometric authentication in mobile banking

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Via NST : Maybank has introduced the use of biometric authentication in mobile banking through its Quick Touch service on the Maybank2u application. It said the service allows customers to access their accounts and check their balances using fingerprints on their mobile devices for authentication. In a statement today, Maybank said …

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