Home / eCommerce / Customer


How customer interaction management technology is transforming the eCommerce space?


Via Data Quest : 2016 is a big year for Ecommerce companies. Unlocking the power of connected consumers, bypassing the digital divide, discovering the value of mobile in retail, etc., have coupled into a supernova of business transformation and customer engagement. Ecommerce used to be a retailer’s turf; retailers used to …

Read More »

US E-Commerce Holiday Spend Will Reach $70B, Mobile Booms As Online Growth Slows To 9%


Via TC : Ahead of the holiday sales season kicking off tomorrow online, comScore has published its annual e-commerce forecasts for the period between now and New Years. The researchers predict that collectively, U.S. consumers will spend $70 billion on sites like Amazon, eBay, Walmart, Apple and many others this season. …

Read More »