via BUSINESSWORLD: IT BEGINS WITH YOU – Working with people is a two-way street. One has to walk the talk. Having fixed ways means closing yourself to newer possibilities and ideas. Flexibility is the key; it tells employees you are approachable. A team’s ideas are an organisations capital; allow employees to imagine and ideate.
PERSUADE – Management used to be defined as the art of getting things done. In today’s environment it is about persuading people and getting them to buy in to the bigger picture. This helps people perform better because they execute with conviction. Forcing people to get things done or demanding it of them does not support long-term success. Walk with people rather than leading from the front.
COMMUNICATE REGULARLY – Update the organization on developments often. It is important for them to have the big picture. This will help them understand how their contributions help the entire organization progress. Such platforms allow employees to share their feedback with management.
BE PRESENT – This means actively listening and being there in person as well. At times to really listen, it is important to cut out the noise, and that is most possible when you step away from the workspace. Talking to colleagues outside the workspace is a great way to tear down barriers of office walls and designations. It allows people to be themselves and talk freely. Only when employees speak freely will organizations thrive. As opposed to offering ‘cold’ instructions on email, walking across to a colleague can make so much of a difference.
TIMELY APPRECIATION AND CELEBRATION – When an employee has done a commendable job, it is important to appreciate them almost immediately or within reasonable time before the moment is lost. Celebrations too are important- it sets a positive tone and makes for a relaxed environment all of which is conducive to good performance. Celebrate wins, launches, bettered business performances, cultural days, corporate social responsibility activities and other events that are important to the business.
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